Hiring pros to record your IVR voice is a good move in pretty much every case. Of course, the DIY route can be awfully tempting, but don\u2019t underestimate how much a really good automated first impression can matter. Nevertheless, there are still a few niche situations in which having a [\u2026]<\/p>\n
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All customers are the same<\/a><\/p>\n [and all customers are different.] Customers are why you\u2019re here. They pay the bills and they are the primary driver of your growth. But each adds a different amount of value to your organization and the journey you\u2019re on. The customer who spends 100x as much as the average customer might be worth considerably more attention and care. The customer who has feedback that will help you understand ho<\/p>\n <\/p>\n TikTok Updates: Incentivized Video, Shoppable Posts, and More<\/a><\/p>\n Are you up to date on changes from TikTok? Wondering which recent TikTok updates are important to marketers and business owners? In this article, we explore TikTok changes that affect your marketing. #1: TikTok Sounds Universal Music Group (UMG), the world’s most extensive music catalog, removed its recordings from the popular video app TikTok after [\u2026] The post appeared first on Social Media Ex<\/p>\n <\/p>\n 8 Best Personal Branding Courses (With Pricing)<\/a><\/p>\n A personal brand gives you a unique advantage as an entrepreneur and increases your likelihood of success because: As a… Continue Reading<\/p>\n .<\/p>\n How to Customize Your Online Restaurant Ordering System with WP Food Manager<\/a><\/p>\n WP Food Manager offers excellent food business management features to simplify the process of managing your food business online. Combined with Woo, you can use the Online Order add-on to customize your online restaurant ordering system based on your needs. In this post, we’ll show you how!<\/p>\n <\/p>\n Diving Deep Into Marketing for Dentists (My Takeaways)<\/a><\/p>\n An avalanche of both booked and patient walk-ins is the dream of dental practitioners. But let\u2019s be honest \u2014 getting these patients requires hard work because the dental industry is fiercely competitive. To help you win and bring your dream to fruition, I will discuss the most interesting dental marketing campaigns I\u2019ve seen and highlight what makes them so effective. I\u2019ll also share some out-of-<\/p>\n <\/p>\n Organic Social Marketing Strategy<\/a><\/p>\n Not getting the results you want from your organic social efforts? Looking for a social media marketing framework that converts casual followers into brand evangelists? In this article, we\u2019ll explore an organic social marketing strategy and share actionable tips tailored for achieving standout organic performance. Why is an so Important? In [\u2026]<\/p>\n <\/p>\n Jump in the lake<\/a><\/p>\n The waters of Buck Lake are cool and clear and restorative. All summer, it\u2019s tempting to go for a swim. But it\u2019s also a hassle. You need to change your clothes, find someone to guard, bring a towel and most of all, gasp at the transition when the cold water hits. And yet\u2026 no one ever regretted going for a swim in Buck Lake. After a swim, everything is better. There are lakes, large and small, tha<\/p>\n <\/p>\n Long Distance Calling Isn\u2019t Worth It \u2013 Here\u2019s Why<\/a><\/p>\n If you\u2019re still paying a lot every time you pick up the phone to call grandma in the next state or your best friend in another country, you\u2019re doing it wrong. Subscribing to an expensive long-distance calling plan or paying a high per minute rate is a thing of the [\u2026]<\/p>\n <\/p>\n Remove WordPress Themes \u2013 How to Uninstall in Under a Minute<\/a><\/p>\n WordPress (WP) is an industry-leading web publishing platform with a content management system (CMS) that\u2019s easy to use, SEO-friendly, and completely free. One of the main advantages of using WP over other popular alternatives is its high degree of customizability due to its vast library of themes. In WordPress, themes [\u2026]<\/p>\n <\/p>\n New Guide: How to Protect Your Website from Phishing<\/a><\/p>\n There are many threats that can harm your website and your users, but one of the most dangerous is phishing. Phishing is a method used by bad actors to trick people into giving up their personal information. This can lead to identity theft, financial loss, and damage to your website\u2019s reputation. To help you understand and prevent these attacks, we\u2019ve created a new comprehensive guide on phishing<\/p>\n <\/p>\n People of WordPress: Sunita Rai<\/a><\/p>\n The People of WordPress series shares inspiring stories of how people\u2019s lives can change for the better through WordPress and its global community of contributors. In this edition, we feature Sunita Rai, a content marketer originally from a remote village in the hills of Nepal. Sunita\u2019s journey to academic and professional success, with help from the WordPress community, will inspire many. A stro<\/p>\n <\/p>\n Stop Robocalls for Good (with These Easy-to-Follow Steps)<\/a><\/p>\n Robocalls are those automated recordings that start a few seconds after you answer the call. Sometimes they\u2019re election-related; other times, they may be a business trying to sell you something. Most of the time, though, these calls are scammers trying to make a quick buck. The good news is there [\u2026]<\/p>\n <\/p>\n How Fluent Forms\u2019 Integrations Can Transform Your Business Growth<\/a><\/p>\n Fluent Forms lets you build forms with ease, but it provides the functionality to do plenty more. Our post will show you how to use Fluent Forms’ integrations to assist you on a daily basis. You’ll be able to leave Fluent Forms to the mundane work, while you can concentrate on growing your business!<\/p>\n <\/p>\n How to Use the SUBTRACT Function in Excel<\/a><\/p>\n Excel is a powerful spreadsheet program from Microsoft that makes it easy to work with numbers and other values. While Excel contains a lot of power, it\u2019s also quite useful for simple addition, subtraction, multiplication, and division. In fact, Excel\u2019s simple formulas make it easy to add and subtract numbers and cell values without breaking out a calculator. How to Use Subtract Function in Excel<\/p>\n <\/p>\n Beyond Transactions: How to Build Lasting Client Partnerships<\/a><\/p>\n Want to deliver extraordinary customer care that leads to client retention? Wondering how your approach to customer experience leads to tangible outcomes like increased sales, customer retention, and referrals? In the article, you\u2019ll discover practical ways to improve relationships with your clients. Keeping the Customer First: Insights from \u201cThe Experience Maker\u201d Providing a remarkable customer<\/p>\n <\/p>\n The Month in WordPress \u2013 January 2024<\/a><\/p>\n January kicked off with big plans for the WordPress project in the year ahead. Work on the WordPress 6.5 release is underway, with Beta 1 scheduled for next week and early testing opportunities. Let\u2019s catch up on all the exciting updates from the past month. Looking at 2024 In a recent episode of WP Briefing , WordPress Executive Director Josepha Haden Chomphosy discusses some of the big-picture<\/p>\n <\/p>\n What\u2019s it REALLY Like Working at a Call Center Office?<\/a><\/p>\n Everyone has an opinion on what working in a call center feels like. The truth is, working as a call center agent can be a rewarding, challenging, and fulfilling experience\u2014sometimes, all at once. Whether you\u2019re fully invested in getting a call center job or just want to test the waters, [\u2026]<\/p>\n <\/p>\n The 3 Best Ways to Add Gamification to Your Call Center<\/a><\/p>\n Video games are designed to keep us hooked on a story. The challenges, the badges, the achievements and leaderboards\u2014they\u2019re all meant to keep us glued to the game. In business, gamification applies the same tactics to motivate customers and employees. It\u2019s also a useful tool for boosting customer loyalty, increasing [\u2026]<\/p>\n <\/p>\n The Hustle’s YouTube Team Tells Us Their Favorite Short-Form Videos of 2023<\/a><\/p>\n 2024 is here, and I want to look back on some of the previous year\u2018s short-form videos with the creatives behind The Hustle\u2019s YouTube team. Why, you may ask? Short-form videos will remain key to many marketing campaigns this year. In fact, 31% of the 1,400 marketers in our most recent survey say short-form videos yield the highest ROI, and most respondents (26%) say they will invest in short-from<\/p>\n <\/p>\n WordPress vs Google Sites \u2013 Which One Is Better?<\/a><\/p>\n Are you looking for a comparison of WordPress vs. Google Sites to help you decide which platform to use for your new website? WordPress and Google Sites both offer easy ways to create a website. However, they each have pros and cons, so it might be unclear which one best fits your needs. In this article, we will compare WordPress and Google Sites with their strengths and weaknesses so you can dec<\/p>\n <\/p>\n What\u2019s the right size?<\/a><\/p>\n There are no city buses with just four seats. And none with 400 seats. We get to leverage the driver\u2019s effort if we put in a few more seats, but add too many and the bus is too big to make a turn\u2013and soon we\u2019d have to add conductors and cleaners and then the bus economics no longer work. Doctors discovered that a solo practice made it hard to care for patients seven days a week, not to mention th<\/p>\n <\/p>\n How to Lower Call Center Shrinkage (And a Better Option)<\/a><\/p>\n Call center shrinkage refers to the lost productivity and efficiency that call centers experience due to factors like high employee turnover, absenteeism, and poor training. It\u2019s estimated that the average rate of call center shrinkage falls between 30% and 35%, leaving a big impact on a given center\u2019s productivity. Naturally, [\u2026]<\/p>\n <\/p>\n IVR Testing Tools Are Time Consuming. But Are They Worth It?<\/a><\/p>\n If you\u2019re busy managing or running a business, the last thing you want to be stuck doing is manually testing your IVR (Interactive Voice Response) system. Fortunately, there are several IVR testing tools that can do it for you. This means you won\u2019t have to conduct your own simulated phone [\u2026]<\/p>\n <\/p>\n Mastering WordPress Categories & Tags for SEO (+ Case Studies)<\/a><\/p>\n Learn about the nature of WordPress Tags and Categories, and how you can make these taxonomy tools work in your favour by making users and search engines find your content in an easy way. T<\/p>\n <\/p>\n WP Briefing: Episode 72: Why Your Website Matters<\/a><\/p>\n In the latest WordPress Briefing, Josepha Haden Chomphosy explores the reasons for choosing a website supporting your digital presence, covering topics from trust-building to professionalism to owning a unique online domain. Credits Host: Josepha Haden Chomphosy Editor: Dustin Hartzler Logo: Javier Arce Production: Brett McSherry Song: Fearless First by Kevin MacLeod Show Notes Getting Started Wi<\/p>\n How to Sell a Single Product Online with WordPress (3 Ways)<\/a><\/p>\n Are you looking for ways to create a one-product store using WordPress? Selling a single product is perfect for small businesses and solopreneurs who focus on limited physical or digital goods. However, many business owners don\u2019t know where to get started. In this article, we will show you how to sell a single product online with WordPress. Why Sell a Single Product Online using WordPress? When y<\/p>\n <\/p>\n Diving Deep Into Marketing in Financial Services (My Takeaways)<\/a><\/p>\n ? FLAMING HOT TAKE ALERT: Marketing can drive business goals, but it can\u2019t save a bad product. One financial company that understands this well is Wise , an international money transfer service I use. According to Nilan Peiris , Chief Product Officer at Wise, the company aimed to build a product that \u201cblows user\u2019s socks off.\u201d That intended feat has come to fruition because a whopping 70% of Wise<\/p>\n <\/p>\n
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